Privacy Policy

Joy9 Park Privacy Policy

Clear, simple and built around your trip.

We only ask for details that help us manage your parking reservation, communicate with you about shuttle service and improve your customer experience.

Protected Booking Details

Used to confirm and support your reservation.

Easy Contact

Reach us anytime at info@joy9park.com.

1. Information We Collect

When you reserve a parking spot, call us, email us or submit a form, we may collect your name, phone number, email address, vehicle make or model, plate number, parking dates, flight details and any message you choose to provide.

2. How We Use Your Information

We use your information to confirm reservations, support check-in and pickup, provide shuttle coordination, answer customer service requests, improve our website and keep accurate business records.

3. Sharing Your Information

We do not sell your personal information. We may share limited information with trusted service providers when needed to operate the website, process communications or comply with legal obligations.

4. Cookies And Website Data

Our website may use cookies or similar tools to understand basic site activity, improve performance and make your browsing experience smoother. You can control cookies through your browser settings.

5. Data Security

We use reasonable administrative and technical measures to help protect your information. No online system is completely secure, but we work to keep customer data handled carefully and responsibly.

6. Your Choices

You may contact us to request an update, correction or deletion of your personal information, subject to any records we are required to keep for business or legal reasons.

7. Policy Updates

We may update this privacy policy from time to time. Any changes will be posted on this page so you can review how we handle your information.